Help & Support

1. Click Create sign request.
2. Upload a PDF, or choose one you have used before. The title fills in from the file name; change it if you like.
3. Add the people who need to sign. Use Add myself if you are signing too, or Send as CC for someone who only needs a copy.
4. Drag fields onto the document for each signer: Signature, Initials, Date signed, Text, Checkbox, Name or Email.
5. Click Send and confirm. Everyone gets an email with their own signing link.

Yes. On the recipients step, with two or more signers, choose “Sign in order” and use the arrows to arrange them. Each person is invited only after the one before has signed. The default, “Anyone can sign first”, invites everyone at once.

Yes, as a Smart Template (Pro plan and above). Upload the document once, place its fields against roles such as “Employee” or “Client”, and from then on sending it only takes entering names and emails.

Yes (Pro plan and above). In Documents, open the ⋮ menu on the sign request and choose Send reminder, or use the reminder button next to the person on the sign request’s page.

Open the ⋮ menu and choose Edit. This revokes the current sign request (its links stop working) and gives you an editable copy to send again. To send the same document again without revoking the first, choose Duplicate instead.

No. They open the link in their email, agree to sign electronically, and sign. If your organization requires it, they are also asked for a one-time code sent to their email first.

They can type their name, draw with a mouse or finger, or upload an image of their signature.

Everyone receives the completed document by email. You can also open it from Documents and click Download signed PDF. The evidence package (.zip), with the audit trail and signing certificate, is linked at the bottom of the same page.

Anyone can upload it on the Verify page. It is checked against the fingerprint recorded when signing finished; a single changed byte means it no longer matches.

Your device’s, automatically, with the zone named next to every time (for example “IST” or “EDT”). To use a different one, go to My profile → Preferences.

The Free plan includes 3 sign requests a month for your whole organization, free forever. Paid plans raise or remove the limit. Allowances reset on the 1st of each month. To change plan, email us for now.